Wheel Agency is committed to protecting your privacy. This policy outlines how we collect, use, and store your data.
1. Information We Collect
- Personal Information: Name, address, email, phone number (for order processing and support).
- Payment Information: Securely processed via third-party providers (we do not store card details).
- Browsing Data: Collected via cookies for website performance and analytics.
2. How We Use Your Information
- Process orders and provide customer support.
- Improve website functionality and personalise user experience.
- Marketing communications (with consent).
- Fraud prevention and security.
3. Cookies & Tracking Technologies
We use cookies for essential functions and analytics.
Necessary Cookies (Essential for Store Functionality)
- Shopping cart functionality.
- Secure checkout process.
- Customer login authentication.
Analytics & Reporting Cookies (Used for Insights & Marketing)
- Google Analytics (tracks website traffic and performance).
- Facebook Pixel (for targeted advertising).
- Hotjar (user behaviour analysis to improve website usability).
Customers can manage cookie preferences in [Cookie Settings].
4. Data Sharing & Security
We do not sell personal data. Third-party services are used for payment processing, shipping, and analytics, ensuring compliance with GDPR and international privacy laws.
5. Your Rights
- Request access to your personal data.
- Request deletion of your data.
- Opt-out of marketing communications.
For privacy-related concerns, contact privacy@wheelagency.com.